Frequently Asked Questions
Everything you need to know about shopping with TOAST.
What is your standard shipping policy?
We offer free standard shipping on all orders over $150. For orders below this amount, a flat rate of $10 applies. Standard delivery typically takes 3-5 business days.
How do I initiate a return or exchange?
You can return unworn items with tags attached within 30 days of purchase. Simply visit our online returns portal to generate a prepaid shipping label and select your preferred refund method or exchange size.
Where are your garments manufactured?
At TOAST, we prioritize ethical craftsmanship. Our collections are produced in certified factories across Europe and Asia that adhere to fair labor practices and utilize sustainable textile sourcing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna and Afterpay.
How do I know which size to order?
Each product page features a detailed size guide with specific garment measurements. We recommend comparing these against your own measurements or a similar item you already own for the perfect fit.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's website to monitor your package's journey.